Jan 28, 2020

It’s not often that you use a room full of orphans with puberty as a metaphor, but when you talk about abandoning new clients, who just bought a product and now have questions, you almost have to.

Why is that important for business? 

What is your responsibility, as a business, to deliver and guide new clients and...

Jan 21, 2020

Tough conversations are…well…tough. But we make them harder by tensing up and predicting how tough they will be. We make them harder when we don’t consider all of the ways our solution will affect people. And mostly, we make them harder when we aren’t leaving space for them to not be hard. 

Why is that important...

Jan 14, 2020

When things are going well, it’s natural to want to stay where you’re at. But at what point does lack of change become complacency? Where does contentment stop being a positive in business?

Why is that important for business? 

It’s a wonderful feeling when you’ve had a great year in business and realize that...

Jan 7, 2020

Found yourself with a paralyzing list of things to do? Where you can’t start anything because there are fifteen other things that need to get done first? 

Overwhelm comes in at least 35 different flavours. For this particular flavor, we have a suggestion. 

Why is that important for business? 

When you get...