Oct 27, 2020
Rant alert! In this episode, we talk about the frustrating ways that businesses make it hard for us to give them our money, and the importance of keeping things easy and keeping the customer in mind.
Why is that important for business?
When a company (even *EEK* your company) doesn’t seem to understand the problem...
Oct 20, 2020
We cheat on our own podcast for a story this week, as we talk about This American Life, North Korea’s former leader Kim Jong-il, creativity and risk.
Why is that important for business?
This episode references the This American Life podcast episode, Same Bed, Different...
Oct 13, 2020
Ever written a whole story based on a flash of behaviour from someone else? In a twist of irony, in this episode, we explore the process of writing a story about someone else writing a story about us!
Why is that important for business?
So much of our miscommunications in business and in life are based on these...
Oct 6, 2020
Received some negative feedback? Before you react or internalize the feedback, we have a few things to say that may change your mind about what it means.
Why is that important for business?
In business, you are bound to get feedback, solicited or not. And some of it is bound to be negative. If you are someone who...